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Goal
Lessons
Introduction
Root Cause Analysis Defined
- Define Root Cause Analysis and differentiate between the factors and causes of quality problems
Importance of Root Cause Analysis
- Discuss the importance of Root Cause Analysis
Root Cause Analysis Tools
- Identify different Root Cause Analysis tools
- Assess when certain Root Cause Analysis tools would be applicable
- Investigate quality problems using Root Cause Analysis methods
How to Facilitate Root Cause Analysis
- Facilitate Root Case Analysis initiatives in the workplace