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Goal
Lessons
Introduction
What is Quality?
- Identify every day examples in which quality is used
ISO: International Organization for Standardization
- Explain the role of the International Organization for Standardization and the ISO 9000 family of quality standards
Quality Management System
- Justify the importance of a quality management system in manufacturing
- Design a quality management system based on the ISO 9000 quality standards
Importance of Quality in Manufacturing
- Assess the actions of a production technician that affect quality
Additional Quality Philosophy and Management Strategies
- Compare and contrast four founders of quality and their philosophies
- Compare and contrast the most common quality management strategies
- Describe how productivity and costs are related to quality