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Goal
Lessons
Introduction
Role of Production in Quality
- Explain why continuous improvement is necessary in a manufacturing environment
- Report on how inputs (controllable and uncontrollable) in a process affect the quality of the output
- Summarize the role of production on quality control
Methods for Improving Quality
- Explain and differentiate the strategies to improve quality in a manufacturing environment
- Construct a quality plan that involves various methods of improving quality
Pareto Chart: Construct and Analyze
- Justify defects to investigate by constructing and analyzing a Pareto chart
Brainstorming
- Devise a plan to solve a quality problem through brainstorming methods like affinity diagrams and fishbone diagrams
Communicating Quality Problems
- Explain the role of the product technician in documenting and communicating quality problems