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Goal
Lessons
Introduction
Corrective Actions and Preventive Actions
- Differentiate between corrective and preventive actions
Types of Problems and Improvement Strategies
- Describe the types of improvement strategies that can be used to address process problems
Plan-Do-Check-Act Cycle
- Explain the Plan-Do-Check-Act cycle
When are Corrective and Preventive Actions Needed?
- Determine when corrective or preventive actions are needed
Corrective and Preventive Action Process
- Implement effective corrective or preventive action plans
Selection and Implementation of Solution
- Implement effective corrective or preventive actions
Verification and Documentation of Process
- Assess the effectiveness of an implemented corrective action